1mslot Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how 1mslot ("we", "usour", "Platform") collects, uses, stores, and protects personal data relating to individuals ("you", "Player", "User") who visit, register on, or use the services available at https://1mslot.cam.

1mslot is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that privacy is a fundamental right and take our obligations as a data controller seriously.

By registering an account or using any1mslot service, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact our support team to close your account.

02 Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information that identifies or could reasonably be used to identify a living individual, directly or indirectly.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this case, 1mslot.
• "Data Processor" means any third party that processes personal data on behalf of the Data Controller under contractual obligation.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of your personal data.
• "Sensitive Data" means personal data that reveals racial or ethnic origin, political opinions, religious beliefs, health data, or financial account details requiring enhanced protection.
• "Cookie" means a small text file placed on your device by the Platform to store information about your browsing session or preferences.
• "KYC" means Know Your Customer — the identity verification process required under anti-money-laundering obligations.

03 Data We Collect

3.1 Registration Data

When you create an account on 1mslot, we collect personal information that is necessary to establish and manage your account. This includes your full legal name, date of birth, email address, phone number, and country of residence. You may also provide a preferred username and password at registration.

3.2 Identity Verification (KYC) Data

To comply with anti-money-laundering (AML) obligations and our licensing requirements, we may collect and process copies of identity documents including government-issued photo identification (such as MyKad, passport, or driving licence), proof of residential address, and proof of payment method ownership. This data is collected only when required for verification purposes and is handled with enhanced security controls.

3.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, wagers, and winings associated with your account. Payment method details — such as the masked card number or e-wallet identifier used for transactions — are recorded fraud prevention and reconciliation purposes. Full payment credentials are never stored by 1mslot; they are handled directly by our licensed payment processors.

3.4 Technical & Usage Data

When you access the Platform, we automatically collect certain technical data including your IP address, browser type and version, device identifiers, operating system, referring URL, session duration, pages visited, and game activity logs. This data is collected via server logs, cookies, and analytics tools.

3.5 Communications Data

If you contact our support team via live chat, email, or any other channel, we retain records of those communications, including their content and metadata. This allows us to track the resolution of your queries and improve our service quality.

04 Purpose & Legal Basis for Processing

1mslot processes personal data only where a valid legal basis exists. The primary purposes for which we process your data, and the corresponding legal basis for each, are set out below:

• Account Management & Service Delivery: Processing is necessary for the performance of the contract between you and 1mslot — specifically, to operate your account, process deposits and withdrawals, and provide access to the platform's games and features.
• Identity Verification (KYC): Processing is necessary to comply with our legal obligations under applicable anti-money-laundering and counter-terrorism financing regulations.
• Fraud Prevention & Security: Processing is necessary for the purposes of our legitimate interests in detecting and preventing fraudulent activity, account abuse, and unauthorised access to the Platform.
• Responsible Gambling Compliance: Processing is necessary both to fulfil our legal obligations and to protect your vital interests — including enforcing age verification (21+), monitoring for problem gambling indicators, and administering self-exclusion requests.
• Marketing Communications: Where you have provided explicit consent, we may use your email address or phone number to send you information about promotions, bonuses, and platform updates. You may withdraw this consent at any time.
• Platform Analytics & Improvement: Processing is based on our legitimate interests in understanding how the Platform is used, identifying areas for improvement, and optimising the player experience.

05 Data Processing

5.1 How We Process Your Data

Personal data collected by 1mslot is processed using automated systems, manual review processes, and a combination of both depending on the nature of the processing activity. All processing activities are governed by internal data handling policies that restrict access to personal data on a need-to-know basis.

5.2 Automated Decision-Making

1mslot uses automated systems for certain processing activities, including fraud detection scoring, responsible gambling risk flaging, and account verification checks. Where automated processing produces a decision that significantly affects you — such as an account restriction — you have the right to request a human review of that decision. Please contact our support team to exercise this right.

5.3 Profiling

We may process your behavioural and transactional data to build an understanding of your preferences and usage patterns for the purposes of personalising your experience, tailoring promotional offers (where consented), and monitoring for responsible gambling indicators. Profiling for marketing purposes is always subject to your prior consent and can be opted out at any time.

06 Data Sharing & Third Parties

6.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with our licensed payment processing partners, including providers of local Malaysian payment solutions such as DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong. These providers receive only the data strictly required to execute the relevant transaction and are contractually bound to handle it in accordance with applicable data protection standards.

6.2 Identity Verification Providers

Where KYC verification is required, we may share your identity documents with specialist third-party identity verification services. These providers process your KYC data solely for the purpose of verifying your identity and are prohibited from using it for any other purpose.

6.3 Regulatory & Legal Disclosure

1mslot may disclose personal data to regulatory authorities, law enforcement agencies, or other governmental bodies where required to do so by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. In such cases, disclosure will be limited to the data specifically requested and legally required.

6.4 Business Transfers

In the event that 1mslot undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction, subject to appropriate data protection safeguards being in place.

6.5 No Sale of Personal Data

1mslot does not, and will not, sell, rent, or lease your personal data to any third party for their own commercial purposes. Data shared with third parties is shared strictly on a processor basis and is governed by data processing agreements that bind those parties to confidentiality and appropriate security obligations.

07 Data Retention

1mslot retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Account data — retained for the duration of your active account plus minimum of five (5) years following account closure, to fulfil AML and regulatory record-keeping obligations.
• KYC documentation — retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in compliance with AML regulations.
• Transaction records — retained for a minimum of five (5) years for financial compliance and audit purposes.
• Communications records — retained for a minimum of two (2) years from the date of the relevant communication for dispute resolution purposes.
• Technical and log data — retained for up to twelve (12) months for security monitoring and analytics purposes, after which it is anonymised or deleted.
• Marketing consent records — retained for as long as your consent remains active, plus a reasonable period thereafter as evidence of the consent having been obtained.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in manner that prevents reconstruction of the original data.

08 Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits and to store information about your preferences or session state. 1mslot uses cookies and similar tracking technologies to operate the Platform, analyse usage patterns, and — where consented — deliver personalised content.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Remember your preferences, such as language settings and display preferences, to improve your experience across sessions.
• Analytics Cookies: Collect anonymised data about how players use the Platform — such as which pages are visited most frequently and where users encounter errors — to help us improve the service.
• Marketing Cookies: Used only with your explicit consent to track your engagement with promotional content and enable personalised offers. You may withdraw consent for marketing cookies at any time.

8.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or accessing certain features. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

09 Data Security

1mslot implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for all internal administrative systems.
• Formal incident response procedures for managing and reporting potential data breaches.

Whilst 1mslot takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 1mslot account and to enable two-factor authentication where available. Never share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

10 Your Rights

Subject to applicable law and any overiding legal obligations that may restrict or delay fulfilment, you have the following rights in relation to your personal data held by 1mslot:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update basic account information directly through your account settings, or contact our support team for assistance.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that certain legal retention obligations may prevent immediate deletion of some data categories.
• Right to Restriction of Processing: You may request that we restrict processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests, including profiling for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team using the contact details in Section 14. We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days, subject to complexity and volume of requests.

11 Minors & Age Policy

1mslot operates exclusively for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Registration on the Platform constitutes a representation by you that you are at least 21 years of age.

Where 1mslot becomes aware that personal data has been collected from an individual under the age of 21, we will immediately take steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately.

12 International Data Transfers

As an internationally licensed platform serving players including those in Malaysia, 1mslot may transfer personal data to, and process it in, countries outside of Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard that is at least equivalent to the protections provided under applicable data protection law.

Safeguards used for international data transfers may include contractual data protection clauses between 1mslot and the relevant data recipients, transfers to jurisdictions recognised as providing adequate levels of data protection, and case-by-case assessments of the necessity and proportionality of the transfer.

Where personal data is transferred to third-party payment processors handling Malaysian payment methods — including providers of DuitNow, FPX, Touch 'n Go eWallet, Maybank, CIMB, Public Bank, Hong Leong, Boost, and GrabPay integrations — such transfers are governed by the data protection terms of those providers' own agreements with us.

13 Amendments to This Policy

1mslot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Where amendments are material, we will provide reasonable notice to registered players by displaying a prominent notice on the Platform or by direct communication to your registered email address.

The date at the top of this Policy reflects the most recent update. We recommend reviewing this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the revised terms, please cease using the Platform and close your account.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 1mslot handles your personal data, please contact our Data & Privacy team using the details below. We are available24 hours a day, 7 days a week, with support in English, Bahasa Melayu, and Mandarin.

For enquiries related to responsible gambling, self-exclusion, or account restrictions, please visit our Responsible Gambling page or review our Terms & Conditions.